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Another Uber scam?

Discussion in 'Melbourne | Uber Drivers Forum' started by Errol, Jun 21, 2019.

  1. Uber is apparently charging the rider a higher amount than they pay the driver. If this is the case, it is similar to a scam they ran in the United States and were successfully sued by drivers for millions.

    Here is an example of what's occuring. Charge on riders app $ 14.96. My app breakdown : Fare$ 13.31,Uber fee $3.66 Booking fee.55 Uber booking fee.55.

    Second example: Rider app $ 70.74 My app: Fare $65.64 Uber fee $18.05 Toll 3.12 Booking fee to Uber .55.

    The specialist unit is working on this and will get back to me.

    If this is a deduction for GST, why doesn't it reflect in my break-up?

    Check and note your passengers payment at the end of a trip.
     
  2. Uberx zoom

    Uberx zoom Well known member (founder)

    Do you have screenshots?

    It looks like you are in Victoria. If correct than don’t forget to add the $1 government levi charged by Uber to the passenger. The $1 levi does not show on drivers screens but charged directly by Uber (and showing on the passengers bill).
     
    Last edited: Jun 21, 2019
  3. Every fare I did last night had a higher charge on the passenger app than the fare paid to me. Every discrepancy exceeded $ 1.10. A friend informed me that Uber quotes a higher rate to the passenger that exceeds the killometer rate paid to the driver, and 'pockets' the difference. I am a Dinosaur in the modern world, and I am not 'tech-savy'. As this is happening across the board it should be easy for tech-savy people to get the screen shots.
     
  4. Uberx zoom

    Uberx zoom Well known member (founder)

    Your discrepncy is the $1 government levi (plus GST).
     
  5. The discrepancy is always more than $ 1.
    00, and can vary significantly. The figures simply do not add up. Hopefully, someone else can keep tabs and confirm what I have stated.
     
  6. Uberx zoom

    Uberx zoom Well known member (founder)

    We need proof. Please take screenshoots of both the passenger and your screens the next time it happens. We can then take it further.

    You can PM or email us the screenshoots. I PM’d our email address.
     
    Last edited: Jun 23, 2019

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