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RIp off by taxify

Discussion in 'Melbourne | Uber Drivers Forum' started by Vikas, Apr 16, 2018.

  1. Vikas

    Vikas New Member

    I went to pick passenger from airport.i called customer,she said she will be there at pickup point in 5 mins.Then in the end i waited 20 mins at pickup point.i got $8 charges for airport pickup.it was around 5-6 km ride to zetland.i dropped passenger then i got only $20 for all trip ,that’s took 40 mins.
    I emailed taxify,but they literally refused said we can’t compensate for this.They said you should have wait outside,but i said i called already 3 times but customer didn’t turn on.it was not my fault.But taxify didn’t helped me.They dont care about drivers.I stopped now using taxify app.
    Is it worth guys?got only $12 for 40 mins.

    Please share your experiences if you had like this

  2. HSnypeR

    HSnypeR Member

    No Rideshare company will care for its drivers. Did you go to Priority Pickup? I personally would of cancelled after like 7mins of waiting. ETAG costs like $4 per every 15mins.

    But Taxify should of compensated you for the waiting time. That is the weakness of taxify. No waiting time charges.
  3. Andy

    Andy New Member

    My Experience : When arrival pick up location . 99% rider . you need to wait them 1-3 Mins as usual . Because they know , no waiting charge or cancelling fee. Even they can cancel trip when you arrival ( Happen Twin ) . Even you call the rider, They will errors your call or hang up . They know you are chasing them . Even they come next your car . Keep talking 1 or 2 Mins more . That Taxify Rider like . No waiting charge fee and no Cancellation fee.

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