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My vehicle is not allowed to operate in this city

Discussion in 'Brisbane | Uber Drivers Forum' started by Ozigabs, Feb 28, 2021.

  1. Ozigabs

    Ozigabs New Member

    I have been driving with Uber for almost 6 years. This week I login and cannot go online to drive. The system asks me to select my car and when I do - I get that my vehicle cannot operate in the city (see image attached). Have reported to Uber support over 48 hours ago and have not fixed the issue yet. Has anyone had this message? Any suggestions?
    Error message 26 February.jpg
    Last edited: Feb 28, 2021
  2. Unfortunately I had the same issue. I have a brand new MG ZS, uploaded the car 3 weeks ago then bam on Sunday they logged me out and wont be able to drive the car again. According to them my car is not rated 5 star on ANCAP so it is not eligible to drive. Uber was my full time job. Don't know what to do with them
  3. GPH


    i seem to recall Uber are very specific about ANCAP rating as part of the agreement, what is confusing is that you were given the go ahead initially to drive, then had it revoked.

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