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Sitting in a surge area but no pings. What gives?

Discussion in 'Brisbane | Uber Drivers Forum' started by Ant of Uber, Jan 3, 2018.

  1. Ant of Uber

    Ant of Uber New Guest Member

    I turned my app on yesterday in the middle of a 3+ surge area, and got no pings for 15 minutes. How can this happen???
    Jimbo1 likes this.
  2. Jimbo1

    Jimbo1 New Member

    Yep I have been geting that for about two weeks now. I don't normally chase surge but I have been in surge areas and got zip. But when the surge goes off it gets busy.
  3. Uberx zoom

    Uberx zoom Well known member (founder)

    Hi Jimbo1,

    The issue we raised was about job requests coming from within a clearly marked x2 surging area but are nothing but base rates jobs. Quite Misleading to say the least.

    Check images on the actual article body.

    Last edited: Nov 15, 2018

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